Reviews

Could not have been more professional, easy to work with or accommodating. So happy to have found this place.

Doug was very helpful and l am impressed with the fact he didn't think the first spot he gave is good enough and moved us to a better location in the lot.

Just moved here from a different storage facility (Killian's is closer to our new home). Our old storage facility seemed to have difficulty keeping the gate working and properly maintained... This facility seems to have nice/larger spots and is easy to get in/out of (both the facility and the spaces) even though we haven't been here long. Hope to be here a while!

Great place to store my Skoolie! Great Staff!! Highly Recommended.

I have been storing at this park for over 2 years, and I must say that I am very pleased with them. I am storing my RV and I find it to be the best set up around. I can easily get my bus in and out with no problems. And when I need assistance, the property manager, Doug, is always happy to help with anything I need. Keep up the great work!!

Great costumer service!

I have rented from this storage facility for the past 13 years. The owners at Boardwalk take pride in the property and are always friendly and helpful with any problem that might arise.

I've rented here before - this time was better. I've now rented a storage units at this location on 3 separate occasions under 3 separate owners. You can tell the new owner takes pride in the operation because they've clearly spent some money on the property since the last time I was here (the parking lot looks brand new and they replaced the gate). It was quick, easy, and they had the size I was looking for (10x20) at a good price. I highly recommend.

A great storeage facility. Although the rates just went up. The people that work there are super nice. That's why the 4 of 5 rating is the rates going up.

Just rented a unit at this location and had a great experience. It’s a great-looking storage facility - very well-kept and lighted, and the management is great! I have dealt with this company before and have always had top-notch service. Looking forward to having my stuff nearby.

Great experience, excellent customer service

Very nice and professional.

Really good experience. Would definitely recommend Briana and Boardwalk to my friends.

Excellent service. Great personality. Pleasure to do business with

sweet woman representing the company as a property manager and keeps the property well maintained. She tries her best to help in anyway possible.

You will have a pleasant experience with Boardwalk Storage...very helpful and knowledgeable.

Easy to rent using the outdoor kiosk. Brianna is very attentive when you have issues and strives to address any concerns promptly. Wide distance between units to fit your vehicle.

Great customer service. Everything was explained perfectly.

Briana was very professional and helpful as I setup my account and moved in!

Brienna was very pleasant and easy to work with. She was very informative, and worked with me in a funky situation/schedule. I am very satisfied with the service that she has provided me.

Great service, the property manager took the time to explain all the policies and insurance information. Very professional and I feel confident that my belongings are safe and secure.

I was very pleased with the ease of renting a unit and the professional, friendly attitude of the manager. I will use them again if the need arises.

All I can say is the new manager, Briana, is awesome!! She went out of her way to help me during a difficult time and my experience was stellar! She made my move in simple and easy. Thanks Briana!!!

Awesome facility and management. The new owner is making great improvements. I highly recommend it!

This is a great property for all my storage needs. It’s easy to find and the new management sounds like they are taking things to a new level. Briana, the new property manager, is very knowledgeable, and was helpful in getting set up on auto-pay and having an online account! Love this place!

I'm from Florida and was looking for storage units in the Hixson are when I came across Boardwalk-Middle Valley, I liked the location, and the security of the property so I called and spoke to the property manager (Brian's Thacker) and she was the kindest, professional manager I know so with her knowledge, I rented a unit from her and that's the best move I've ever made.

I was in urgent need of a storage unit and I called several places but the ONLY friendly, knowledgable and reasonably priced place I could find was Boardwalk Storage Middle Valley. I went by and was in awww of how well EVERYTHING was clean & well kept. Then I was greeted by the most friendly upbeat property manager I’ve ever met! Thank you Glenda for your hospitality and welcoming smile. I would definitely recommend Boardwalk Storage Middle Valley to EVERYONE!! Great People and Great Prices!!

Love the new management.

The property is clean and well taken care of. The management is astounding espesially the new manager Briana. Renting a unit was easy, affordable and convenient for me. Would highly recomend.

This is a very nice property. Nicely maintained.

I like the new management company so far! I rented space from this location a few years ago and needed a unit again for a few months so I went back. When I arrived I noticed that the signed had changed and there was a new owner so I was a little wary but the manager (Briana) was very professional and signed me up quickly at a good price for a 10x20. She showed me how to use the kiosk and got me set up on autopay so I don't have to worry about late fees. Everything went very smoothly. I highly recommend!

The property and the new Manager are great! I had a great experience renting a unit here and would highly recommend them.

Dependable

The manager Glenda is the best self storage manager I have ever encountered. I have had many storage units at many places. Most managers are not very competent. Glenda is the most diligent, competent, helpful and friendly self storage manager I have ever met. Get your Uhaul rentals and your storage units here. This place is very well run. I highly recommend All City Middle Valley Self Storage. Ask for Glenda.

We had storage there for along time .Really nice ppl run it.Property is gated you need a code to get inside gate.

If you need a good place for storage call this place they will take care all your needs

Great place to store your stuff! The manager kayla was great!

I am writing this review for my sister, She had to get out of her apartment quick over the weekend and needed a place to put her stuff. The manager that works there took our call after hours and came on her day off to rent us a storage unit. She made this stressful time a lot easier. I would definitely recommend renting here! Thanks Kayla!!!!!

Thank you Kayla for all your help. Very knowledgeable and gave me all the info for my storage needs.

Very pleasant and amazing experience will recommend

Great service, very cleaned facility and well maintained. Kayla is great with her ustomer services and will help you with any needs in a professional and attentive manner!

Storage facility is clean and well kept and Kayla is always a pleasure to deal with!

This place is awesome

Great location and staff! My belongings at my previous storage unit were stolen and ever since I moved to Boardwalk Storage I haven't had to worry about thieves!! TEN OUT OF TEN!!!!!

Thanks Kayla! Great store and great service!

Great service, facilties look clean, and well maintained! Audrey was very friendly and attentive to what we needed. Prices are good for what you're getting as well.

Super easy and quick set up. Super nice employees who made the decision to use Houston Lake Storage painless!

Friendly and helpful. Storage unit clear and free of any kinds of pests. Not much room to get around pulling a trailer because of the other vehicles parked in the fenced area. Two of the gates are chained locked when business office is closed so you only have one exit gate to go out.

Clean. No issues. Only 1 gate is ever open though. I wish I could just drive through and exit but the exit gate is locked. You have to turn around on the aisle and go out the entrance

Awesome service. This place really is the best in Middle Georgia. The manager always goes above and beyond for her customers.

Very professional and accommodating. I would absolutely recommend to anyone in need of a storage location. The storage units are clean and provide more than adequate space. Mrs. Audrey was flexible and worked to get me the space that I needed in a short amount of time.

Safe, climate controlled, friendly staff, easy online payment options, competitive rates.

I met with Audrey 2/22/2019 Inquiring about my first office space. She was informative and pleasant she is also very educated and well rounded. I got to know her a little bit more doing the signing of my lease. She was concerned about what I do so I can have the proper space that would work for me, I really appreciate that. Small business owners have a small community and anyone I know that is starting out and looking for space I definitely would refer them and let them decide if it would be a good fit and start for them because it sure was for me. I had been looking for a while I’m glad I came by someone who is genuine and sweet.

Mrs. Audrey and Mr. Kenny is amazing. They are very hard working and genuinely sweet people. Their customer service was awesome. They made my first experience renting a storage and uhaul very easy. They explained everything thoroughly. I definitely recommend Houston Lake Storage for all of your moving and storage needs. They will take good care of you.

Great location, storage units and management at HLS.

Wasn't there but it looks like a great place to rent a moving truck had plenty of them.

Sits behind a few stores, slightly hidden from view. Nice place, with an Awesome staff! During Christmas and Easter, they offer FREE pics with Santa & The Easter bunny...no solicitation. I spoke with them to express my gratitude and found out it's something they enjoy doing to give back to the community. How sweet :)

Love this storage facility. Audrey is awsome!

Great customer service. Affordable prices.

Quick in and out!

I advise you to come to this place, it also has great service along with great managers. It’s very clean too!

Great place great management staff Cheapest in Macon Ga.

Very friendly staff and professional. Organized and helpful. Definitely recommend for all your storage needs.

Outstanding customer service! Property is well maintained and the staff are very friendly and attentive. I'll definitely be using them again!

Great place and phenomenal service!

Great experience with Ms. Deseree!

Best experience I have had with a storage facility! Iv stored my things in a few different places over the years, But ms. Desiree topped all of them! Sweetest person iv ever met! Y’all go see ms. Desiree!!! Thanks girl for all you did for me!!!!!!

I’m moving from out of town and I came to inquire about a storage yesterday. Desiree was the sweetest person I have ran into since I’ve been in town. Her warming smile made me feel right at home. She was actually eating lunch when I came in but put that aside for her customers. She asked me a bunch of questions about what I was storing. She said “ I have the perfect size for you” with a big smile! She took me out and showed me the unit and it was the perfect size and super clean! The property was cleaner than the other storage places I visited! Her office was so cute decorated in Halloween decor! Such a fun office to walk into!! A few customers came in I’m assuming to make payments but she knew all their names and welcomed them with the biggest smile! You’re doing a fantastic job ms. Desiree!! Thank you for all the help yesterday!!

Great Facility!! The property manager Deseree was amazing to work with and made everything so much easier! Would definitely recommend this facility if you need storage!❤️

Very easy to get a storage. Very friendly Jeanne was amazingly helpful.

Jeanne was excellent, and got me the unit I needed. Such a great place!

We were decluttering our old house to sale and this location was right up the road in a perfect location. The price was great and they had a variety of different sized units to fit our needs. We were able to pay through their app as well as enter the complex with it. Never had a problem with the the business.

I had the pleasure of using Heath Storage for the past few months. From inception throughout Jeanne Williams provided me with excellent customer service. It is an exceptionally clean property. It is well lit and I felt safe and secure. I highly recommend Heath for your storage needs.

It was my 1st time here and Jeanne provided me in detail everything I needed to know. Thank you for your help

Update 06/15/19 - I am back to rent another storage unit. I did not have to think about where to get a unit at all. My first experience was awesome and yet again the service today was outstanding. Thanks Jeanne. Love the new app too........ My experience here today was wonderful. Jeanne was informative and cared to get to know me. She offered and explained all their services in a non-aggressive and professional manner. Looking forward to being their client. I found the location very clean and secure. Made several trips in and out of the facility and the access in and out felt secure and easy. Great location for my needs.

Easy set up and was ready to move in within the hour! Jeanne Williams was great to work with and very friendly. I would highly recommend using them to anyone! Thanks Mitch Hinson

I would definitely recommend Heath storage to a friend! I had a wonderful experience with selecting a unit for my move . I so appreciated Jeanne and all her help !! She was very knowledgeable in directing me to what I needed!! Thank you,!!

Working the manager Jeanne helped my last minute storage needs a lot less stressful. I heard good things about Heath Self Storage so I decided to stop by for a quote. The prices are amazing and the quality I get in return is amazing. The entire area is secure, well kept, and is easily accessible for loading and unloading. I'm very satisfied.

Never a problem. Nice office staff

Jeanne was very nice and professional... my unit was clean and ready to move in... awesome job!!!!!

Jeanne was awesome... made it really easy...unit was clean and ready to move in...

My experience here yesterday was wonderful. Jeanne was informative and cared to get to know me. She offered and explained all their services in a non-aggressive and professional manner. Mrs. Jeanne was very nice and polite thanks again😊

Reasonable prices/ 24/7 access/ would definitely recommend to a friend!

Jeanne made the check-in process a breeze! Very professional. Good location and clean units.

I worked with Jeannie to rent a storage unit, My wife and I are relocating to the area and Jeannie was very helpful. I would recommend the facility to anyone that needs one.

The staff are very polite and helpful.

Great service

These guys are a good storage place with reasonable rates

Great place! In and out quickly, clean and the manager was awesome!

Friendly staff and very clean

Eric is awesome and very helpful!

Awesome fast service.

I worked directly with Eric earlier this month to store a class A motorhome on behalf of a good friend. He was extremely accommodating and professional as I was in a hurry at the time of move-in. He was also very courteous, respectful, and patient. The price was extremely competitive and I was very pleasantly surprised at the level of security and overall cleanliness of the facility. I've stored at several places over the years and this was my best storage move-in experience by far.

GREAT Customer Service from Mr.ERIC!!! Dispite being out for lunch when we arrived,he came right back to check is in... Thank You,Heathroad Storage

Great Customer Service ! Very friendly , Nice prices , good environment. Eric was a wonderful help, would highly recommend.

Great locally owned storage

(Translated by Google) Excellent service! (Original) Excelent service!

Great service, everyone has been very helpful and friendly. Met Kat today..she was great.

UPDATED REVIEW: Post Phone Call from Management: a quick and pleasant phone call from management, less than half an hour after my initial review, apologizing, explaining and looking for resolutions will do wonders for a persons opinion on a particular business. thanks. ------ INITIAL REVIEW --------- the new management/owners must have a different definition for 'climate controlled' than myself, former owner/management, and logically thinking people everywhere - it was much cooler outside than inside a couple of days ago, one of the locked thermostat read 86deg - Not sure what exactly I pay extra for - oh, yes... I remember now, a big glass full of absolutely nothing. Maybe try cutting a different corner to increase profit and bump the temp down to something cooler than outside

Very friendly clean and just an overall nice place to store my stuff. By the way Donna is the BEST Total Sweetheart, you should be great full to have her.

Convenient location.

💥 Excellent people work here 💥

A great place to store your treasures!!! Very clean facility! Friendly staff always willing to go above and beyond to help with your storage needs.

Very helpful and made sure I understood all the details of renting a storage unit. Also worked diligently to make sure I had the best deal they could offer. New facility and nice and clean.

Wonderful experience! I live out of state and Donna was very helpful getting me an indoor climate unit set up for use there.... I used them almost a year-just cleared it out last month with no problems! The units are very nice. And Donna was very friendly and helpful!! I would definitely recommend them to anyone needing storage in that area!!

Very professional and courteous staff. Explained and took me around to different units. Climate control building is very clean and secure. I recommend.

Best storage facility in the county. Impeccably clean, well maintained units located on a super safe, secure and private property and watched over by an amazing, friendly and helpful staff. Ms. Donna is wonderful and easy to get in touch with. Very down to earth and professional. She will help you with anything she can and makes you feel like family. Perfect fit for our small town community. Thanks Donna!!! Wendy

The staff was so awesome I couldn't believe how someone could be that nice at a storage facility

Clean. Not convenient to where I live but the price is right.

I was delighted to see the attentiveness of the staff.

People are awesome. And they have the best prices too.

Ms.April is the kindest woman! Always helpful. I know my belongings are safe and secure, in a clean well kept facility.

Great prices and excellant customer service. For all your storage needs!

They are so friendly and willing to work with you as long as you keep in touch with them. Clean and feel safe going to matter what time it is. I would recommended them to everyone. Down right good people.. Thank you April for being so easy to deal with things keep up good work..

Beautiful facility very well maintained. Management was very pleasant and helpful. I would highly recommend using this facility. A+++

The staff is so helpful and friendly and the facility is clean! 11/10 would recommend to all my friends.

Great storage facility in Murrayville. Wonderful staff. Very well maintained facility offering climate controlled and non climate units. Two locations.

Very nice

Flies right outside and the inside of my space. Other than that, they are so friendly and great overall experience while I needed them!

Great storage place , just make sure you have a vehicle to get out , otherwise gate doesn't open...

Clean,safe, and excellent rates.

Awesome place, clean, secure and the staff is wonderful.

Awesome place very friendly. And reasonable prices. I love it.